Refund & Cancellation Policy

Refund & Cancellation Policy – Malayaraya Matrimony

Malayaraya Matrimony offers paid membership plans for enhanced access and features.

Cancellation

  • Users may cancel their membership at any time

  • Cancellation stops future renewals but does not automatically trigger a refund

Refund Policy

Refunds are considered only under the following conditions:

  • Duplicate payment

  • Technical error resulting in non-activation of service

Refund requests must be raised within 7 days of payment.

Non-Refundable Cases

  • Change of mind

  • Dissatisfaction with matches or responses

  • Partial usage of membership

  • No guarantee of matrimonial outcome

Refund Processing

  • Approved refunds will be processed within 7–10 working days

  • Refunds will be credited to the original payment method

For refund requests, contact: support@malayarayamatrimony.com